Privacy Policy
Last Updated: April 2026
Firstcup Coffee Society (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
- Information We Collect
We collect information to provide a better shopping experience and to deliver personalized coffee recommendations.
- Personal Information You Provide
- Name
- Email address
- Phone number (if provided)
- Shipping and billing address
- Payment information (processed securely by third parties)
- Order & Account Information
- Purchase history
- Order details
- Customer support interactions
- Preference & Personalization Data
- Taste preferences
- Brewing methods
- Responses to quizzes or recommendation tools (AI Barista)
- Automatically Collected Information
- IP address
- Browser type and device
- Pages visited and time spent on site
- Cookies and tracking technologies
- How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products and services
- Provide customer support
- Personalize your experience and recommendations
- Improve our website and offerings
- Send order updates and service communications
- Send marketing emails (only if you opt in)
- Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary to operate our business, including:
- Payment processors (e.g., secure checkout providers)
- Shipping carriers
- Website and ecommerce platforms
- Analytics tools (e.g., Google Analytics)
- Advertising platforms (e.g., Meta, Google Ads)
These providers only receive the information necessary to perform their services and are required to protect your data.
- Data Security
We implement appropriate security measures to protect your personal information, including secure servers, encryption, and trusted payment processing systems.
While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure.
- Your Rights & Choices
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your data (where applicable)
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the information below.
- Email & Marketing Communications
If you opt in, we may send you:
- Product updates
- Coffee recommendations
- Promotions and offers
You can unsubscribe at any time using the link in our emails.
- Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of those websites.
- Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
- Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of our website constitutes acceptance of any changes.
- Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Firstcup Coffee Society
Customer Support
Email: support@firstcupcoffeesociety.com
We are committed to protecting your privacy while delivering a personalized, premium coffee experience.